Common Frequently Asked Questions

A: We offer a variety of loans including personal loans, home loans, auto loans, business loans, and agricultural loans. Each loan type comes with flexible terms and competitive interest rates to meet your specific financial requirements.

A: You can apply for a loan by visiting our nearest branch or through our online banking portal. You will need to provide relevant documents such as proof of income, ID, and any other documentation specific to the loan type. Our loan officers will assist you throughout the application process.

A: Microfinance provides small loans to individuals or small businesses that lack access to conventional banking services. It is designed to help entrepreneurs and small business owners. Eligibility criteria typically include a viable business plan and the ability to repay the loan.

A: You can transfer money to another account using our online banking platform, mobile banking app, or by visiting any of our branches. For online and mobile transfers, log in to your account, select the transfer option, and follow the prompts to complete the transaction.

A: Interest rates on savings accounts vary depending on the type of account and current market conditions. Please contact our customer service for the most up-to-date information on our interest rates.

A: You can access our customer support 24/7 by calling our helpline, sending an email, or using the live chat feature on our website. Our dedicated support team is always ready to assist you with any queries or concerns.

A: To apply for an agricultural loan, you will need to provide a valid ID, proof of land ownership or lease, a detailed farming plan, and any other documents that demonstrate your ability to repay the loan. Our loan officers can provide a detailed list of required documents.

A: Our online banking platform employs advanced security measures, including encryption, multi-factor authentication, and regular security updates, to ensure your personal and financial information is protected at all times.

A: Yes, you can access your account information using our mobile banking app, which is available for download on both Android and iOS devices. The app allows you to check your balance, transfer funds, pay bills, and more, all from the convenience of your mobile device.